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Please check out the answers to our most commonly asked questions below, and if you can't find the answer you're looking for, don't hesitate to contact us through our website, telephone or email. 


Are your products officially licensed? 

We pride ourselves on selling officially licensed products and unique designs. Please check the product description for each item for further information. 


How long will it take for my order to arrive? 

We would expect items to arrive within _ working days, however, at peak times there may be a delay due to us being a small family company, and working outdoor events. If you have any queries about your specific order, please don't hesitate to contact us. 


Do you have a shop? Where can we find you? 

Aces High Collectables operates online and at a number of outdoor events throughout the year. For details on where to find us next, please see our 'find us' page, listed under the 'about' section of our website. 


Returns & refunds

For full details on returns, exchanges and refunds, please read our returns and deliveries policy, found under the 'about' section of our website. 

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